The True Cost of Slips and Falls

Slips and falls are a major concern for retailers and businesses. According to a report by Zurich North America that focuses on hazards related to snow and ice, the average cost of a slip and fall to an organization is $30,670. In addition to claims by consumers there are also a high number of incidents reported by workers. For a retailer with thousands of visitors per year and hundreds of employees, these claims can cost millions. The good news is the number of claims can be reduced if the right maintenance and flooring plan is in place.

We recommend the following best practices when considering how to mitigate risk in your entrance or lobby:

1. Be sure to have an expert evaluate all of the factors that contribute to risks such as moisture, floor surface materials, overhead coverage and treatment of transitional areas between parking areas and the entrance.

2. Vestibules should have recessed grid systems or permanent carpet installed that act as scrapers on shoe bottoms to remove dirt, debris and moisture.

3. Quality matting, inlaid carpet tiles or permanent carpet tiles with beveled edges should be provided at the interior door threshold and extend 15 to 20 feet into the building to provide additional wiping of shoe bottoms.

4. Maintenance is as critical as the products or systems chosen.

5. The use of caution or wet floor signs is highly recommended to give employees and consumers notice that the floor is slippery when wet. The lack of notice is mentioned often with employee and consumer claims and may cause claim reserves to be increased significantly.

 

The Matworks offers expert advice for all your commercial flooring needs; email us with any questions and we will respond with a custom solution: info@thematworks.com.

 

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Mats: The Benefit of Buying vs. Renting

The Matworks began nearly 50 years ago as a mat rental and laundering company and for many years this was the primary service we offered our national retail customers. As our business and the needs of our customers evolved, so too did the mat rental business. Matworks began working with global suppliers and market leaders who had the ability to produce quality commercial products that could last for years. With high quality and value engineering in mind, we worked closely with our customers to determine that buying a high quality dense fiber product was much more cost effective than renting.

Here’s what we learned after 25 years in the rental business and another 25 selling high quality purchased mats:

Cost Savings

  • We estimate the cost to rent one 4’ x 6’ mat with a standard three-year contract is approximately $800 annually. Most companies require more than one mat, multiply this times several mats and you’re looking at several thousand dollars. Compared to the investment in purchasing a high-quality, durable mat such as Matworks Zephyr, Monster, Dreadnought, Preference or Ambassador, the difference is certain.
  • A recent ROI analysis for a grocery chain produced an $800k savings over a three-year period. Additionally, purchased mats come with a warranty, will not shrink, wrinkle, curl or become trip hazards.

Selection 

  • Some mat rentals companies may not stock a variety of colors and sizes. If your organization’s aesthetic or functional requirements are not standard you will be forced to pick from a limited selection.

Safety & Quality

  • Rental mats tend to stay in circulation for many years, thus reducing the quality. They can break down with constant washing; the hot water and chemicals can have an effect on the durability of the fiber. Throughout years of circulation, dirt and water can be tracked into the building, necessitating more maintenance and potential safety hazards.
  • When renting multiple mats from the same company you could receive mats in completely different conditions. Some may not be exactly the same size, causing tripping hazards.

 

Investing in high quality mats from a company who has been designing and manufacturing product for national retailers for nearly 50 years is more cost-effective long term, while reinforcing the image of your brand.

The Matworks offers expert advice for every commercial flooring need, email us with any questions and we will respond with a custom solution: info@thematworks.com.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Service Solutions: Why Your Cleaning Company Matters

As the adage goes, first impressions are everything – particularly in a retail environment. When a customer enters a store, their first impression creates an experience, telling them a story about the company and brand. Those initial seconds will inform the customer about the cleanliness and care taken to ensure a pleasant and safe experience. Not only is cleaning important in how a customer perceives your facility and brand, it is also critical for risk management, reducing overall maintenance costs and employee satisfaction.

The consistency of your brand and promoting a safe environment are enhanced dramatically with a quality cleaning partner.

Benefits of choosing the right cleaning partner:

  • Reduces slips and falls
  • Improves store image
  • Routine cleaning and maintenance makes daily cleanings easier
  • Vestibules remain clean for longer periods of time

The Matworks cleaning division has grown consistently since its inception in 2007, doubling our business the past year. We have been providing product and service solutions for nearly 50 years. We recognize an immaculate facility has a critical impact on your customers’ experience, employees’ satisfaction and just as importantly – your brand.

Please email us with any questions and we will respond with a custom solution – info@thematworks.com.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial; we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.