Amazon Go and the Future of Grocery Shopping

Amazon has been a leader in innovation when it comes to improving the shopping experience for the past two decades. Their improvements to the way we as consumers shop has led the industry – and they keep on improving the introduction of Amazon Go.

Amazon Go is essentially a grocery store with a catch – there are no check-out lines. There’s no need to wait in line for the next available cashier or finding something for entertainment while in line. You just walk in, pick up what you need, and leave. Amazon claims this is possible through new computer learning technology that charges you for whichever item you pick up and leave with. Once you leave, Amazon will charge your account what you picked up. This is the future of grocery stores.

Amazon’s commitment to customer service is unparalleled. This dedication to make shopping easy, comfortable, and fun is one of the reasons they are one of the top retailers in the world. They aim to provide the best shopping experience to their consumers. Like Amazon, The Matworks is also committed to providing the best products with the best customer service.

The Matworks and our wide range of products like our LVTs and entrance mats provide a first impression that is second to none. They can aid Amazon and their transition into physical stores by providing an appealing shopping experience.

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Consumers will feel more comfortable stepping onto one of our grocery mats. Our products can make the consumers want to come back to a place they feel is aesthetically pleasing as well as comfortable. Not only do they benefit the consumer, but the store as well by trapping in dirt and debris from the outside and being easy to clean. And with safety as another value that we uphold company-wide, our mats prevent slips and falls.

These Amazon Go stores will retain the same standards to customer service as their online storefront. This all starts with the floors. It is the first thing the consumer experiences in the store. A comfortable and attractive walking service will make the shopping experience that much better.

Amazon Go’s increasing interest and praise is a sign that the grocery store is far from dying, it’s at a resurgence. Things can only look up for the industry and The Matworks is catching this wave.

 
About The Matworks
The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers 50 years of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Using Technology To Improve Customer Service

In today’s ever changing world of business, it is becoming more important than ever to use technological developments to improve your organization’s overall efficiency & delivered quality. Here at Matworks we have taken the initiative to update our communications networks to improve the quality of customer service we are delivering. On the reasoning behind this improvement, Vice President of Operations, Jared Agan states, “We were responding to the noise level rather than knowing what was going on and conducting business in a proactive way. We wanted to establish the company as one with honesty, integrity, and a focus on customer service”.mobile-devices

In January 2016 we adopted the mobile platform workflow solutions provider, ProntoForms into our day to day operations. This technology allows us to visualize data, view reports, and analyze performance and compliance information in near-real time. Thanks to this framework, we are able to schedule sales and support more efficiently; teams are able to schedule visits at the right locations at the right time, address customer needs in a more responsive way, and view customer updates and engage appropriately in real-time.

Agan explains, “The system has helped us move from assumptions and hunches to using actual data to make decisions”. As a whole, the ProntoForms system has helped us improve service quality, increase transparency, and raise customer satisfaction scores. Since the adoption of this technology we have been able to reduce overdue service calls by 75% while cutting costs and improving efficiency through improved tracking and review systems. The use of this technology has been nothing but beneficial to our business and we don’t plan on stopping here, Matworks is currently in the first phase of our mobility initiative. In the future we plan on expanding the system to gather operations data from the field and to better tie together the management team. Overall, we care about being responsive externally and internally so we can deliver the highest quality product in the most efficient and effective manner.

 
About The Matworks
The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers 50 years of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Anti-Slip Matting: Getting a Grip on your Business Practices!

In today’s business world, numerous companies list “Safety” as their number one priority. Taking this into consideration, while second-nature, can be very rewarding for your business. Utilizing the proper precautions and care to protect the well-being of your employees and customers can significantly increase productivity and retail traffic, as well as decrease employers’ costs.

To ensure the safety of your employees and customers, the Occupational Safety and Health Administration (OSHA) recommends and encourages you to install anti-slip matting material in high risk areas, i.e. entrances, kitchens and other work areas.

We here at The Matworks confidently and proudly stand by the fact that safety is of the utmost importance in today’s business world. We back that up by providing only the highest quality of matting materials, instilling that same, five-decade-strong confidence and pride in our satisfied customers.

With 50 years of high-quality, custom flooring installation and maintenance experience, Matworks continues to thrive on customer safety and satisfaction, with the help of our high-quality Anti-Slip matting material.

For your commercial needs, we offer three different, unique types of anti-slip matting material:

 

Product: Light Cuisine
Light cuisine does double-duty as an anti-slip mat as well as an anti-fatigue option. A favorite for wet areas because of its slip resistant qualities and low maintenance cleaning.

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The Light Cuisine grants businesses the opportunity to decrease injury-causing fatigue in employees, as well as providing ant-slip qualities, grasping your every step. For your organization’s designated wet areas such as kitchens, food prep areas, bars and beverage stations, the Light Cuisine is a definite match.

“A new study at England’s Loughborough University confirms that anti-fatigue mats can have a significant, beneficial impact on the health of workers who must stand for long periods of time,” reported EHS Today.

Made entirely of only the highest quality of non-marking rubber, the wide-faced Light Cuisine consists of side-to-side unobstructed holes that allow for maximum drainage and drop-through of water, grease and debris, in addition to providing Matworks’ excellent anti-slip resistant capabilities.

With the Light Cuisine’s three-year limited warranty, its high rating for slip resistance as well as its molded, beveled edges for added safety, your next durable Light Cuisine matting material can be put you ahead of the market with an assured improvement on productivity.

Results from Loughborough’s study indicate that standing for 90-minute periods can cause serious discomfort to the feet, legs and back, as well as stiffness to the neck and shoulders. The study also concluded that the use of anti-fatigue mats can help prevent many of these health concerns.

Get your Light Cuisine set in a grease resistant “Black” or greaseproof “Terracotta.”

 

Product: Water Pro
Water Pro is a flexible and customizable solution for wet areas such as swimming pools, saunas, spas, locker rooms and shower areas.

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The Matworks Water Pro flooring product is your next solution for your everyday swimming environments, spas and saunas, locker rooms and shower areas. Made from the highest quality of Polyvinyl Chloride (PVC), the Water Pro is specifically engineered to provide a dry walking surface in even the wettest of environments while the gridded surface quickly drains water away.

According to pool expert Steve Goodale, faulty equipment in and around a pool can lead to serious injury and death for swimmers. When it comes to the sources of these preventable situations, Goodale’s list includes “Slippery Decks.”

Made of soft, flexible PVC, the Water Pro can be easily maintained by a simple hose-off or a sweep job if necessary. While ideal for wet areas, the Water Pro is also weather-resistant and is durable enough to support heavy patron traffic.

At 1.4lbs per square foot, you can order your Water Pro, measured at a height of a quarter of an inch, at customizable sizes for your wet area.

 
Product: Corsair
Corsair is a flexible, lightweight option for reducing slips and falls. Corsair can be used on floors as well as shelves.

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The highly flexible Corsair mat is made with an industrial grade ribbed vinyl material. The ribbed matting provides protection for floors and shelves to reduce slippage and provide excellent traction for customers’ safety. For your business specifications, Matworks provides Corsair material in a wide ribbed detail as well as a narrow ribbed detail.

It is very important for commercial businesses to have non-slip mats in place because they can keep both workers and customers safe from disastrous slip and fall accidents.

While the Corsair can be easily maintained, it also goes above and beyond when it comes to protecting your interior floors and, more importantly, your customers. While the Corsair displays a sleek and neat presentation, the patented weather-resistant, Anti-Slip material works to reduce slips and falls, keeping your clientele confident in revisiting your business.

The Matworks’ Corsair is at a neat 3/32 inches of height and comes in sizes of two feet, three feet and four feet in length, enough to roll up to 105 feet.

With a two-year limited warranty, you can confidently order your next set of Corsair matting material for your business’ entrances, hallways, shelving displays and more! When it comes to needed maintenance, the Corsair can be easily hosed off wherever appropriate and they can be lifted and rolled for machine cleaning.

The Matworks offers expert advice for all your commercial flooring needs; email us with any questions and we will respond with a custom solution: info@thematworks.com.

 
About The Matworks
The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers 50 years of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Anti-fatigue mats can increase productivity and decrease costs

According to recent studies, sitting for too long has been correlated to “increased the risk of heart disease, diabetes, cancer and even death,” according to Medical News Today. In order to counteract these adverse effects, office workers have turned to standing desks. Researchers claim that not only do standing desks decrease the risks of sitting for too long, but they also “increase your energy levels, alertness and productivity” by improving blood circulation and increasing oxygen to the brain.

In July 2016, researchers at Texas A&M Health Science Center School of Public Health found that workers using standing desks were 46% more productive than their seated counterparts. “The researchers hypothesized the productivity levels may have improved due to reduced body discomfort, enhanced cognitive function from physiological changes or a combination of these two factors” reports Orthotics and Prosthetics News. Clearly, increased productivity benefits any business but that is not where the benefits to the employee or the business end.

Many other health benefits have been discovered such as increased calorie expenditure, benefits to one’s metabolism and improvement in blood sugar and cholesterol levels. These benefits were echoed by Dr. Genevieve Healy, senior research fellow at the School of Public Health, The University of Queensland, Australia, saying that “replacing two hours a day of sitting time with stepping was associated with an approximately 11% lower average BMI and a 7.5cm smaller average waist circumference. In addition, average blood sugar levels fell by approximately 11%”. Improved employee health benefits a business in the most simple way: by decreasing the costs of health insurance.

Anti-fatigue in labor intensive jobs

But if standing is so beneficial to our health, why don’t we stand all of the time? Cashiers, pharmacists, and manufacturing assembly workers are consistently complaining of back and feet pains resulting from standing for too long. A way that they have found to alleviate the stresses on their bodies is through anti-fatigue mats.

Product spotlight: Our Medallion Mat reduces stress and fatigue as a result of standing. With Polyvinyl chloride (PVC) top, the mat is allergen free and anti-microbial as well as oil, grease and chemical resistant. Perfect for cashiers and manufacturing assembly workers, Medallion Mat has a low profile to prevent tripping and is easily maintained.

Product spotlight: Our Pharma Eze Mat has a unique two-piece construction that combines increased bounce and resiliency with unparalleled durability making it ideal for pharmacists who stand on their feet all day. It’s made of 80% recycled rubber and comes with a 5-year limited warranty.

Anti-fatigue in office jobs

Those who can’t perform their job sitting have found a way to alleviate the strains of standing. Standing too much causes aches in pains in our feet while sitting too much leads to bad posture and back discomfort. Researchers advise office workers to find the appropriate balance. Standing just a couple of hours per day can yield significant improvements. In order to avoid suffering from problems related to standing up too long, office workers should couple their sit-stand desk with anti-fatigue mats.

Product spotlight: Preference Eze has triple resilient foam backing for anti-fatigue purposes. With its durable carpet top, Preference Eze blends in to an office seamlessly.

There is clearly a lot of research left to be done but one thing is clear: our sedimentary life is starting to have adverse benefits on our health. Take a proactive approach by implementing sit-stand desks and anti-fatigue flooring in the office environment. Step into a more balanced life with our anti-fatigue mats.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Changing Floor Trends in the Hospitality Industry

The hospitality industry has generally relied on carpet for their hotel rooms and sometimes even for their lobbies. Some of the reasons are that carpets are cheaper than many flooring alternatives while providing a comforting home feeling and reducing noise. Over the past two years, economy hotels such as Red Roof Inn and Value Place, have started to switch their flooring from carpet to luxury vinyl tiles (LVT). According to Floor Daily, this floor trend is also present in upper midscale hotel chains such as Holiday Inn and Courtyard.

LVT vs. CARPET FLOOR TRENDS

Hotel managers have shifted their focus from the cheap alternative to the longer lasting, more resilient one. While carpets have a lifespan of about six years, LVT can last anywhere from 12 to 20 years, according to Floor Trends Magazine. Even though LVT is more expensive than carpet, the increased lifespan of LVT more than makes up for the difference in initial costs. Additionally, the less frequent need for replacement leads to a reduction in the costs of installation as well as a reduction in the lost revenue due to installation.

Product Spotlight: The Matworks provides LVT infused with MicroCeramicTM silica beads. This new technology makes our product more durable and allows us to provide a 15 year limited warranty on the LVT. Furthermore, Matworks’ Click LVT does not use adhesives and can be installed over existing floors. This allows for faster installation than adhesive-based products and makes the floor ready for same day use.

More importantly though, consumer tastes are changing. According to the senior director of global designs for Marriott International, Nigel Hatcher, guests perceive LVT to be cleaner than carpets. LVT also provides a more spacious feel, which is particularly important to millennials.

Product Spotlight: Not only is there the perception of cleaner floors with LVT but it is in fact so thanks to Nano-SilverTM technology. LVT imbued with nano-silver particles provides for a reduced presence of viruses, fungi, molds, and bacteria on the floors.

Housekeeping also benefits from LVT given that it is much easier to maintain. Marriot found that housekeepers prefer LVT to carpet because it is easier to clean, requiring only a damp mop as opposed to the labor intensive vacuuming and spot cleaning of carpets. Easier floor maintenance leads to a cleaner hotel. LVT is also scratch and stain resistant, further improving the look and reputation of a hotel.

That being said, LVT may not be the best solution for every hotel. A hotel’s use of LVT will depend on its geographic location. Due to LVT’s moisture resistance, LVT has an advantage over carpet in warmer climates, which are prone to moisture. Yet, hotels in the north, such as ski resorts will likely prefer the “warmer” carpet feel.

LVT vs. WOOD FLOOR TRENDS

LVT is a good alternative for hotels that want to upgrade their look but cannot afford the higher prices of wood and tile. The wood look has remained a popular look. Yet, aside from being an expensive option, wood does not provide good noise attenuation. In contrast, LVT when installed over underlayment provides great sound abatement.

Finally, while wood has remained very popular, the current trend leans towards natural and wood graining in gray and taupe colors. While these colors and textures may not be present in nature, LVT provides the client the ability to customize the look of any hotel to the minute preferences of its guests.

 

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Category Spotlight: Grocery Flooring Options

With so many surface areas to cover and limitless product options, the process of identifying the right solution can be time consuming and often confusing. While we always recommend hiring an expert to help inform and guide the conversation, it is helpful to know which areas of a retail environment call for certain products. For this example, we are using a grocery store to highlight the various areas and usage of flooring materials.

Why is it so important to know what product goes where? As we’ve discussed, most slip and fall claims, which are extremely costly and lead to serious injuries, are the result of not having the right flooring system in place. And also, the right flooring can reduce employee fatigue and lead to better productivity.

Area: Entrance

Let’s start with the entrance, which could be an entire series of its own but for this example we’ll focus on a grocery store with above average traffic in an area where moisture is a factor.

Option: Grid system for the vestibule with walk-off mats (available with your store’s logo) in the interior entrance to minimize dirt, debris and moisture entering the store.

Areas: Produce, Meat & Seafood Counters, Deli

Produce areas can be wet and therefore slippery. Choosing a system that is easy to maintain, water resistant and offers ample drainage is critical. Mats without proper drainage will take longer to dry and wear out faster.

Option: Light Cuisine does double-duty as an anti-fatigue mat as well as an anti-slip option. A favorite for wet areas because of its slip resistant qualities and low maintenance cleaning.

Area: Cashier Stands

Employees can stand for long periods of time, leading to fatigue and stress on their legs and backs. This fatigue can cause reduced productivity, higher workers compensation claims and even injuries.

Option: Luxury King is an anti-fatigue product available as mats or rolled goods suitable for dry areas.

Area: Pharmacy

Like cashiers, pharmacists stand for many hours at a time while filling prescriptions and working with customers. Unlike cash registers though, the work area for pharmacy employees often covers the whole pharmacy area and may require a larger option than a smaller mat.

Option: Preference Eze is the best of both worlds – a durable carpet top with foam backing for anti-fatigue purposes. Designed and manufactured exclusively by the Matworks, this product is a favorite of pharmacists.

These are just a few areas to think about when considering flooring options in a grocery store. Factors such as geography, foot traffic, maintenance and store layout also need to be analyzed when making purchasing decisions.

As an expert in retail flooring, we can help you identify areas where consumers may perceive shortcomings in your store’s entryway and beyond. Contact us with any questions and we will respond with a custom solution: info@thematworks.com.

 

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Not Your Ordinary Entrance – Using a Variety of Products to Mitigate Risk While Maintaining a Beautiful Look

We’ve discussed options for entrances, from using high-density carpet tiles to heavy-duty grid systems in highly trafficked areas. We know from more than 50 years in this business that entrance systems are critical to reducing maintenance costs and mitigating risks. But how do you know which entrance system or product is the right one for your environment?

While there is no one-size-fits-all solution because every entrance and environment is unique, there are a number of important factors we take into consideration when evaluating an entrance from a risk management perspective. The following are general criteria we evaluate when recommending an entrance system. It’s important to remember that entrances often involve multiple products for various zones (i.e. outside entrance, vestibule and interior entrance).

TYPE OF RETAIL

Retail encompasses a broad range of categories from grocery to home improvement to consumer retail goods for example. Each of these may require a different entrance solution to address the following concerns – store traffic, shopping cart loads, type of goods transported through the entrance, weather, etc. A store specializing in home improvement goods located in an area where moisture is high would use a different solution than a pharmacy located in a dry climate for instance.

Product spotlight:

Grid systems are ideal for high traffic entrances where heavy loads are typical and moisture is a factor. These systems offer flexible configurations, easily replaced sections and considerably reduce moisture going into a store to lower the chances of slips and falls.

 

GEOGRAPHY/WEATHER

As mentioned above, the type of entrance and retail category can influence the type of entrance solution recommended. Another important factor is the location of the store as well as weather considerations. A grocery store in the Pacific Northwest will require moisture-reducing solutions more than a store in Florida might.

 

Product spotlight:

Using the example above, the right entrance solution may encompass the use of several different types of products. A combination of high-density carpet tiles in a vestibule plus walk-off mats in the interior entrance may offer the best coverage against wet floors and potential risks associated with moisture.

DURABILITY & MAINTENANCE

Often overlooked when considering what entrance solution is right for your organization, maintenance can be a huge factor in reducing risks. If an entrance is outfitted with the wrong product for its environment and not maintained properly, liabilities increase. For example, a low-quality carpet tile is installed and not maintained regularly so dirt, debris and moisture erode the adhesive and tiles begin to pop up or curl. This creates a tripping hazard for consumers entering the store and a big liability for your organization.

 

Product Spotlight:

Monster Tile, an exclusive Matworks product, is high quality, durable and versatile and reduces slips and falls while improving the appearance of entrances.

To summarize, selecting the right products using a thorough approach and analysis is the key to implementing an entrance system that reduces risks while maintaining your brand’s aesthetic.

As an expert in retail flooring, we can help you identify areas where consumers may perceive shortcomings in your store’s entryway and beyond. Contact us with any questions and we will respond with a custom solution: info@thematworks.com.

 

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

Retail Case Study: Just How Important is An Entrance Solution to ROI?

One of our long-time customers, a national grocery chain, asked us to provide an analysis of whether or not an entrance system can reduce the costs associated with slips and falls and also provide an estimate of the ultimate expense to the organization’s bottom line.

We started this analysis by taking a look at national statistics related to slips and falls to understand the landscape and gleaned the following insights:

  • Slips and falls are the leading cause of worker’s compensation claims
  • Floors and flooring materials contribute directly to more than two million fall injuries each year
  • 85% of worker’s compensation claims are attributed to employees slipping on slick floors
  • 22% of slip and fall incidents resulted in more than 31 days away from work for each injured worker
  • 65% of all lost workdays are due to slip/fall accidents
  • Slips and falls account for over one million hospital emergency room visits

(Source: http://www.nfmt.com/handouts/baltimore/2015/R2_39.pdf)

As we suspected, flooring and floor maintenance play a huge role in the impact of slips and falls to a company. Using this information as a benchmark, we then began an in-depth analysis for our client who expressed the following challenges:

  • Frequent and costly slip and fall claims attributed to insufficient or complete lack of entryway coverage in stores
  • Improved safety overall for consumers and employees
  • Inability to show ROI of implementing a comprehensive entrance solution program across the entire organization

Highlights of the report, using a scenario where a grocery store averages 4.5m customers per week and 3.5 incidents per million people, include:

  • Implementing an entrance system that reduces slips and falls to 2.4 incidents per million people can save $3.0m annually and prevent approximately 250 injuries
  • Over the life of the recommended entrance system (five years in this case), the client would reduce the expense of claims by nearly $13m and prevent almost 1,300 injuries

You can see the numbers are staggering and would impact an organization’s bottom line regardless of its size. To find out more about this analysis, get in touch to request a customized solution for your organization.

As an expert in retail flooring, we can help you identify areas where consumers may perceive shortcomings in your store’s entryway and beyond. Contact us with any questions and we will respond with a custom solution: info@thematworks.com.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

 

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

 

 

 

 

Store Appearance is Critical to Retail Sales

A store’s physical appearance matters — and it does so significantly, according to several recent consumer surveys. The data shows that consumers form an opinion of a business based on physical presence, which heavily influences their decision whether or not to shop at a location.

With 95% of consumers reporting that exterior appearance is important in selecting a store to shop, the survey results suggest that retailers across the board, from restaurants to big-box outlets, should focus on the external presentation of their location to ensure there are satisfied customers inside.

More than two-thirds of consumers say they have avoided a place of business based on its external appearance, which could drastically impact your company’s bottom line.

So what can you do to ensure your customers return and have a positive impression? At the very least, your organization should evaluate the external presentation of your stores as part of you overall marketing efforts. And ask yourself these three questions:

  • What message is our business sending to potential customers?
  • Are we turning potential customers away without knowing it?; and
  • Is the environment of our location consistent with our target customers’ expectations?

We’ve created this useful graphic to illustrate the findings in this survey:

Store Appearance Infographic

 

As an expert in retail flooring, we can help you identify areas where consumers may perceive shortcomings in your store’s entryway and beyond. Contact us with any questions and we will respond with a custom solution: info@thematworks.com.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.

 

Design Solutions & Trends: Moving Beyond the Uniformity of Wall-to-Wall With Carpet Tiles

Carpet tiles, also known as carpet squares or modular carpet, have gained popularity in commercial design for their flexibility, cost and aesthetics. In many instances, carpet tiles are a better alternative than wall-to-wall in a retail setting because of the ability to rotate or replace individual tiles due to heavy foot traffic or wear. From a design perspective, carpet tiles are a great solution to incorporate an organization’s color palette or create unique designs by interchanging colors or patterns without incurring additional costs.

In deciding whether to use carpet tiles or wall-to-wall, consider these qualities:

Styles of Carpet Tile

Carpet tiles come in many different styles and colors. They are available in:

  • Various sizes
  • Multiple fiber types
  • Pile styles

This means there is likely a carpet tile equivalent for the same product available in rolled goods. Aside from the format, the major difference between standard carpet rolls is the tile backing material. Carpet tile backing material options include: vinyl, fiberglass, vinyl/fiberglass, urethane, woven polypropylene, and recycled vinyl. Quality backing systems are important because they provide stability and help carpet tiles withstand moisture and may also have anti-fatigue properties.

Along with different backing options, carpet tiles come in both non-adhesive and adhesive styles. This allows for easy removal and replacement of individual tiles, saving money on both product and installation.

Choosing The Right Product

Pros of Carpet Tiles

Carpet tiles come with a range of benefits that include:

  • Easier installation than standard rolled carpet
  • Carpet tiles can often be installed over other flooring types, such as wood, tile or vinyl.
  • Easier cleaning and care. Individual carpet tiles can be removed for cleaning, and replaced when dry. If one area of the floor becomes damaged, the tile can be replaced without replacing the entire floor.
  • Carpet tiles allow for freedom with design, allowing you to give more depth and texture to a room.
  • Many carpet tile options have enhanced stain resistance, which helps to reduce maintenance time and expenses.

Cons of Carpet Tiles

Carpet tiles also come with some disadvantages that are good to be aware of. These include:

  • The seams of the carpet tiles can be more easily seen when compared to wall-to-wall carpet rolls. Without careful installation, the seams could appear uneven.
  • Like their carpet roll counterpart, they are not ideal for areas subject to moisture and may buckle or curl if not properly installed and maintained.

With so many beneficial features, carpet tiles are a solution we often recommend as part of a comprehensive flooring evaluation. The Matworks offers expert advice for all your commercial flooring needs; email us with any questions and we will respond with a custom solution: info@thematworks.com.

About The Matworks

The Matworks is a team of individuals with vast industry knowledge, committed to supporting the core values of its employees and customers. By taking a holistic approach, we are positioned to understand the needs, challenges and risks associated with all flooring solutions.

The Matworks offers more than four decades of expertise combined with the dexterity to be entrepreneurial, we are more than a flooring company – we are risk managers, business advisors and partners in your success. Our comprehensive flooring solutions are designed to meet the unique needs of each of our customers.